Pinwheel’s Toys & Games Return Policy

*** All Consumable products such as candy, are sold as a final sale and may not be returned or exchanged for any reason.

Within 30 days of purchase

Items may be returned with original receipt within 30 days of purchase and refunded to original form of payment. Returned items must be in new/sellable condition with all tags attached and/or packaging intact.

Credit/Debit card refunds– Refunds will be issued within 30 days of purchase with original receipt. The original card used to make the purchase is required to issue a refund. We are unable to issue a refund to a card that does not match the number on the receipt. If you do not have the card that was used to make the original purchase, you will receive a store credit.

Gift Receipts– Items returned with a gift receipt will be issued a store credit, no exceptions.

Within 60 days of purchase

Exchanges are offered up to 60 days with original receipt or gift receipt. Items returned without a receipt or gift receipt will be issued a store credit for the lowest amount that item has been sold for within the last 60 days. Tax is non-refundable for items without an original receipt or gift receipt. Items must be in new/sellable condition with all tags attached and/or packaging intact.

No exchanges after 60 days.